People management course

• work with a vacancy request
• process structure and interviews
• questions examples
• handling objections

During the workshop with the trainer, you will:

• improve your knowledge of the dos and don’ts when preparing for and during an interview
• create the profile of an ideal candidate for your vacancy
• practice how to present and “sell” the company during the interview

• introduction to company basics
• onboarding goals and tools
• stages of the onboarding process
• onboarding checklist for PPLM

During the workshop, you will: 

• discuss challenges that arise during onboarding
• analyze problematic onboarding cases
• find solutions to improve onboarding and make it as effective as possible for the company and new hires

• motivation basics
• motivation theories
• tools and methods for increasing employee motivation
• behavioral styles for motivating employees
• employee engagement

During this workshop, you will:

• analyze a case based on real-life situations
• practice using the DISC model to motivate employees
• have the opportunity to dive deeper into motivation practices and hear from colleagues about how they approach it

• emotional intelligence basics
• your EQ level
• how to improve EQ?
• examples of high/low EQ in the workplace
• 7 ways to create an emotionally intelligent team
• impact of EQ on workplace communication
• practical exercises

This workshop is unlike other management and organization-related ones, but it is no less valuable. Over 2.5 hours, you will:

• try to connect with your emotions, and through this experience, attempt to understand the emotions of your team members
• work in groups to discuss and identify precise emotions at the right moments
• use your cognitive empathy, and hopefully continue doing so at work

• introduction to feedback
• types of feedback
• keys to effective feedback
• how to give feedback?
• how to receive feedback?
• how to develop a feedback culture?

During the workshop, you will:

• review the different types of feedback and when to effectively use each approach
• discuss various situations and approaches to them
• learn to provide feedback according to different types and situations

• Introduction to goals and goal setting
• Framework for working with goals from day one
• Goal-setting tools and how to use them
• Types of evaluations and differences in tools

During the workshop, you will:

• Refresh your knowledge on how to set goals for employees in line with your business and project needs
• Practice setting the right goals and expectations for employees
• Work on a real project for the entire company related to a current topic

This training will be beneficial for all HR managers.

• What is conflict and how does it affect people in an organization?
• Types of conflicts
• How to manage conflict when you are in it?
• PPLM as a third party in a conflict

During the workshop, you will:

• Review and practice communication styles and how to use them in conflict resolution
• Analyze the conflict model
• Practice on cases of how to resolve conflicts when you are the direct resolver or a third party in the conflict

• team culture
• team building
• building trust and respect within your team

During the workshop, you will:

• Discuss how a team can be effective and what you, as a PPLM, can do to enhance this
• Practice on various cases of how to build an effective team, try to create a plan and set priorities, and review which tools to use for building an effective team

• employee retention
• general employee retention metrics
• employee retention strategies
• employee retention tips from Google
• employee retention process
• guidelines for PPLM
• recommendations for using HR tools

During the workshop, you will:

• practice identifying proactive retention and how to work with it
• learn how to effectively handle reactive retention
• learn to create a risk minimization plan
• explore practices and tips for retention

• Exit process checklist for PPLM
• Employee turnover rate
• Alumni club

During the workshop, you will:

• Discuss and apply the theoretical knowledge gained about exit management in practice
• Share best practices and discuss challenging cases in exit management
• Reinforce all the knowledge acquired during the course

• Reflection on the role of People Manager upon course completion
• Alignment of all processes in the management cycle
• Evaluation of initial results of adapted behavior after the training